FAQ

Everything you need for your stay at a glance

Stay & booking

Free cancellation is possible up to 3 days before arrival, by 09:00. After that we charge 80% of the booking cost.
In the event of a no-show or cancellation after the start of your stay, the full price is due.

Yes, breakfast is already included in your overnight stay.

We are happy to offer an early check-in or late check-out subject to availability and prior arrangement.

We are happy to provide cots and extra beds for your stay. Please state the child's age when booking so that the correct price can be calculated.

Arrival & departure

Check-in is possible from 14:00, check-out until 11:00.
Outside reception hours we offer a contactless check-in via our key safe. Please let us know in advance by phone.

Monday to Saturday from 06:00 to 19:00.
Sundays and public holidays from 08:00 to 15:00.

Food & drink

The hotel does not have a traditional restaurant. Instead, a hearty gourmet breakfast with fresh, regional produce awaits you each morning.
For a delicious bite, our own pizza van right by the hotel serves freshly made, authentic Italian stone-oven pizza baked over a wood fire.

The Tauwerk Hotel offers a selection of vegetarian dishes. Vegan dishes are available on request for a small surcharge of €6 per person.

We are happy to welcome non-resident guests for breakfast too. To guarantee you a seat, we recommend booking in advance. The price is €19 per person, including hot and cold drinks.

Getting here & parking

There is ample free parking directly in front of and behind our hotel, for both cars and buses and larger vehicles.

The Tauwerk Hotel does not yet have its own EV charging stations, but there are several charging stations in the immediate vicinity.
Vattenfall InCharge Charging Station (170 m away)
ChargePoint Charging Station (190 m away)
EWE Go Charging Station (450 m away)

The nearest bus stop, 'Güterstraße / Ebkeriege', is about a 7-minute walk away. From there you can easily reach Wilhelmshaven town centre, the promenade and other destinations in the area.

Facilities & comfort

There is no lift in our hotel. The ground floor, however, is largely barrier-free.

You can store your bicycles securely in our bike garage with charging facilities. We also offer a small selection of rental bikes. Please state this when booking.

Our rooms are not air-conditioned. Thanks to the fresh North Sea air, however, we ensure a pleasant room climate in a natural way.

Other

Out of consideration for allergy sufferers, bringing dogs and other pets to our hotel is only possible by prior arrangement. We thank you for your understanding.

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